Terms of Service

Last updated: July 31, 2026

These Terms of Service ("Terms") govern your use of this website and the towing and roadside assistance services provided by A Affordable Towing Inc. ("we," "us," or "our"), located at 484 Lowell St, Peabody, MA 01960 (USDOT #3135586). By using this site, requesting service, or communicating with us, you agree to these Terms.

Our services

We provide towing and roadside assistance — including local and long-distance towing, jump starts, flat tire changes, lockout service, fuel delivery, winch-outs and recovery, accident recovery, and junk car removal — anywhere within about 1½ hours of Peabody. Service availability depends on truck availability, road and weather conditions, traffic, and the location and condition of your vehicle. We may decline a job we cannot perform safely or legally.

Quotes and pricing

Any price we quote by phone or in writing is an estimate based on the information you give us — your location, your vehicle, and the service you need. If the actual conditions differ (for example, the vehicle is further away, inaccessible, or requires additional equipment), the final price may change. We will tell you before we perform additional work. Payment is due on completion of service unless we agree otherwise in writing.

Your responsibilities

• Give us accurate information about your location, your vehicle, and the situation
• Confirm you are the owner of the vehicle or are authorized to request that it be moved
• Remove valuables and personal property from the vehicle before it is towed
• Stay in a safe place away from traffic while you wait for our truck

Limitation of liability

We carry the insurance required to operate as a licensed towing company and we handle every vehicle with care. To the fullest extent permitted by law, we are not liable for pre-existing damage, mechanical conditions, or wear that we did not cause, for personal property left in a vehicle, or for indirect, incidental, or consequential losses such as lost time, lost income, or missed appointments. Nothing in these Terms limits any right you have that cannot be limited under Massachusetts law.

Use of this website

The content on this site — text, images, logos, and design — belongs to us or is used with permission, and is provided for information only. You may not copy or reuse it commercially without our permission. We work to keep the site accurate, but service details, coverage, and pricing can change without notice.

Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law rules.

Age Restriction

This website and our services are intended for adults. You must be 18 or older to use this website, request or purchase services from A Affordable Towing Inc., provide us with a mobile number, or consent to receive text messages from us. By using this website or opting in to our text messages, you confirm that you are 18 or older. If you are under 18, please do not submit any information through this website.

SMS / Text Messaging Terms

A Affordable Towing Inc. operates a text messaging program so customers and prospective customers can reach us and receive service updates. These SMS terms form part of these Terms & Conditions.

• Program description and message types. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.
• How you opt in. You consent to receive text messages by giving us your mobile number and asking us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (978) 233-3400. Consent to receive text messages is not a condition of purchasing any goods or services.
• Message frequency. Message frequency varies and depends on your conversation with us and on any active or upcoming job.
• Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan. A Affordable Towing Inc. is not responsible for charges from your carrier.
• How to opt out. Text STOP to (978) 233-3400 at any time to cancel. You will receive one final message confirming that you have been unsubscribed, and we will send no further texts to that number. You can opt back in at any time by texting us again.
• How to get help. Reply HELP to any message for assistance, or contact us at (978) 233-3400. Full support details are at the end of these Terms.
• Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on effective transmission by your mobile carrier.
• Supported carriers. Our program is supported by major mobile carriers in the United States. Carriers are not responsible for the content of messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The mobile information you share with us, and your text messaging consent, are handled as described in our Privacy Policy.

Privacy

Our Privacy Policy explains what information A Affordable Towing Inc. collects, how we use and protect it, how our text messaging consent works, and the choices and rights you have. It forms part of these Terms, and by using this website or our services you agree to it. Where these Terms and the Privacy Policy overlap on how we handle personal information, the Privacy Policy applies.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. Your continued use of this website or our services after changes are posted means you accept the updated Terms.

Support and Contact Information

Questions about these Terms, our services, or our text messaging program? Reach A Affordable Towing Inc. here:

• Business name: A Affordable Towing Inc.
• Phone: (978) 233-3400
• Mailing address: 484 Lowell St, Peabody, MA 01960
• Text messaging help: reply HELP to any message from us
• Stop text messages: reply STOP to (978) 233-3400